Application Maintenance & Support
Proounce provides Application Maintenance & Support as part of the application
development to ensure the required support is provided to maintain the
application.
Additionally, Proounce specializes in providing support in maintaining legacy
applications in your landscape. Our services are designed not just to provide
the
support, but to add value with continuous improvement and process enhancements
to
get
the most of any legacy application. Our support methodology, which has been
developed
from the ITIL and ITSM principle, ensures a seamless user experience and is
built to
ensure proactive problem avoidance and to provide committed operational gains.
The
differentiator in our maintenance & support methodology is our focus on
Knowledge
Management and effective Service Level management.